Cajamar website log in.

[CT]

Probably no connection at all but I wasn't able to top-up my mobile using the Cajamar web site although my account is active and no problems.

[gus-lopez]

I don't think it's anything to do with the ID/money laundering.  Had the same problem last week and had to go into Arboleas branch.  They gave me a new password and I had to resign the contract.  They said it was because I don't use the online banking regularly (joint account and hubby does this).  I only need to access once a year to print off my fiscal information.  Have now made a note to log in every couple of months to avoid this happening again.

If true , which I find unlikely, it is ridiculous. I don't go in my Spanish ones that often but I expect them to work the instant I do . Same with the UK ones which I enter even less.

[ginger]

I don't think it's anything to do with the ID/money laundering.  Had the same problem last week and had to go into Arboleas branch.  They gave me a new password and I had to resign the contract.  They said it was because I don't use the online banking regularly (joint account and hubby does this).  I only need to access once a year to print off my fiscal information.  Have now made a note to log in every couple of months to avoid this happening again.

[gus-lopez]

banks have extended the deadline till May 11th for ID etc.

& the government said " Oh no you don't . -It is the 30th April" :rofl:

http://economia.elpais.com/economia/2015/04/29/actualidad/1430309077_984109.html

[shadeseeker]

banks have extended the deadline till May 11th for ID etc.

[CT]

I can get a page without putting in the codes but it doesn't give any contact information, just tells us how wonderful Cajamar is :rofl:

[lesinalbox]

Cant log in but you can get main page up which  should show email and telephone numbers etc

[CT]

But Landi is saying he/she can't log on to the web site so presumably can't get the address !

[lesinalbox]

Landi
You can email them address is on the web site. I did this when I to got blocked in the UK. Took a couple of days for normal service to resume. Even had a reply when they reactivated the account

[LANDI]

I've just realised that yesterday was the deadline for Cajamar wanting confirmation of personal ID.

Even though we were told by them that our ID was in order I wouldn't be surprised if this was the problem.

It is Spain after all!!!!!!!!!!!

[Ches]

Have tried topping up my mobile phone this morning from Cajamar bank account but unable to do so. Is this because of Bank Holiday? ???

[CT]

Been logging in from the UK for the past year - no problems but a visit to a branch is obviously advisable !

[luke]

hi i had same problema yesterday,but logged out tried later and all ok.

[Optomist]

Just tried logging in to both our accounts and there doesn't seem to be a problem with the website . They want you to go into a branch to get new logg in details , we have had to do this twice , first time a couple of years ago and they just printed a sealed account and code , took a couple of minutes , second time was last week and they printed off 3 pieces of paper for my wife and three for me which we both had to sign them , they then printed the new log in details on the back of a paying in slip , took ages .

I suggest you email Marie Carmen direct which you can do in English if necessary , i can give you her email addy if you don't have it , hopefully she will have a solution , you cant be the only customer faced with this problem . Marie Carmen is based at the Albox branch .

[LANDI]

Morning all.

Some advice required please.

I'm in England and this morning tried to log in to my Cajamar account.
Even though I'm sure I was using the right codes etc, the website says I've tried too many times with the wrong codes and my account has been blocked.
It says I must visit a branch to resolve this.

As I'm in England I obviously can't do this!!

Any suggestions?

Thanks in advance.