<
News:
HELPING ANIMALS ALMANZORA This Wednesday 29th November at Azabache Bar/Restaurant Arboleas. 3.30- 5.30. Music,Grand Raffle,Tombola,Cake & Jewellery stall all 1,new & nearly new clothes,free entry & homemade Bread & Butter Pudding.
 
*
Welcome, Guest. Please login or register. November 25, 2017, 09:44:10 AM


Login with username, password and session length


Pages: [1] 2   Go Down
  Print  
Current Topic Rating: *****
You have not rated this topic. Select a rating:
Author Topic: Warning  (Read 14840 times)
Nina
phpBB Advanced Member
*****
Posts: 439





Ignore
« on: June 19, 2012, 14:16:05 PM »

Please can everyone be careful in and around Mercadona,  today my Mum had her bag stolen from the car, she was in the car at the time but they must have been watching her and when she went to check on our puppy in the back they took they chance and nicked it.

Please be warned,  they are not just after cash, they have cleared out our Caja Mar account and 300 pounds from our English account as well as 300 euros in cash, that was in her purse ready to pay bills.  Also her mobile phone and medical card, medication, driving licence etc we have reported it to the Guardia Civil, and there has been action on the caja mar bank account in Perchena, which the Police are seeking CCTV on, with our English debit card they have brought many things on line shopping.


Please Please be careful,  They might as well have attack my mum, the way that it has made her feel.  We are now worried as the they also got a full set of house keys and car keys.

Only take out what you need, do not leave bags in cars, even if you are in the car, sit on your bag if need be.  This is not some chancer, this a very well organised gang working Mercadona.

Nina

« Last Edit: June 19, 2012, 16:23:26 PM by Nina » Logged

My dog's not spoiled ... I'm just well trained !
Arboleas Community Forum
« on: June 19, 2012, 14:16:05 PM »

 Logged
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #1 on: June 19, 2012, 14:48:51 PM »

A truly horrible story, especially for your mother.  I hope she is OK.
It just shows how such a momentary lapse in your guard can give these villains the opportunity they need.
Have they found out yet how the thieves managed to draw cash out of both her CajaMar and English Accounts without pin numbers?
If they have it would be helpful to all of us to know if there are any extra security measures we need to take.
All the best.
Logged
Arboleas Community Forum
« Reply #1 on: June 19, 2012, 14:48:51 PM »

 Logged
Tetley
phpBB Super Member
******
Posts: 14089




Ignore
« Reply #2 on: June 19, 2012, 15:07:36 PM »

My neibour got hold of the well dressed mush doing the wallet lifting wile he was trying to lift his wallet inside the merc,the following week the same mush and his mrs are "still tradeing "inside the mercadonuts.
« Last Edit: June 19, 2012, 15:09:38 PM by Tetley » Logged
Arboleas Community Forum
« Reply #2 on: June 19, 2012, 15:07:36 PM »

 Logged
CT
phpBB Super Member
******
Posts: 2708




Ignore
« Reply #3 on: June 19, 2012, 15:13:47 PM »

Do they have such a thing as undercover cops in Albox ? Sounds like a stakeout of the Mercadona is required here.The alternative, of course, is not to shop there, Lidl offers a good alternative as does Charter in Arboleas.
Logged
Arboleas Community Forum
« Reply #3 on: June 19, 2012, 15:13:47 PM »

 Logged
Nina
phpBB Advanced Member
*****
Posts: 439





Ignore
« Reply #4 on: June 19, 2012, 15:22:13 PM »



"Have they found out yet how the thieves managed to draw cash out of both her CajaMar and English Accounts without pin numbers?"



regards to the pins, the english debit card, they brought items of small amounts on the internet, Santander in England have the fraud squad now involved, they will refund the money.

Caja Mar,  took cash from the cash machine, it will be a question we will be asking tomorrow.



I don't think it matter's to much were you shop, there are thievies everywhere.  We were just in the wrong place at the wrong time.
Logged

My dog's not spoiled ... I'm just well trained !
Arboleas Community Forum
« Reply #4 on: June 19, 2012, 15:22:13 PM »

 Logged
cgmaywood
phpBB Super Member
******
Location: Spain
Posts: 1173





Ignore
« Reply #5 on: June 19, 2012, 17:03:01 PM »

Sorry to hear that, you are good people helping out animals and something like this happens.

They want their fingers chopping off. 

Why can't Mercadona do something about this awful thing that keeps happening in or around their premises?

Also it is quite worrying knowing they have managed to get money out of your accounts.

We had just visited Donna's and the girls in there told us about somebody having their bag taken.

Everybody needs to be vigilant and keep their wits about them.

I hope you manage to get some of your money back.

Chrissy
Logged
Arboleas Community Forum
« Reply #5 on: June 19, 2012, 17:03:01 PM »

 Logged
CT
phpBB Super Member
******
Posts: 2708




Ignore
« Reply #6 on: June 20, 2012, 05:45:42 AM »

Let us not forget that Mercadona have a duty of care to their customers and, of course, their staff.As these people seem to be known surely it would be easy to bar them from the store ?
Logged
Arboleas Community Forum
« Reply #6 on: June 20, 2012, 05:45:42 AM »

 Logged
Geminis
phpBB Super Member
******
Location: Arboleas
Posts: 1687


The Terrible Two




Ignore
« Reply #7 on: June 20, 2012, 06:25:23 AM »

If they installed CCTV cameras it may just be enough deterent for these "people" to go away!!!!! Haven't heard of any more problems since Charter (now Coviran) installed cameras... :tiphat:
Logged

The "angelic duo"
Arboleas Community Forum
« Reply #7 on: June 20, 2012, 06:25:23 AM »

 Logged
Optomist
phpBB Super Member
******
Posts: 1493




Ignore
« Reply #8 on: June 20, 2012, 06:55:18 AM »

What about a petition on the forum suggesting that Mercadona and Lidle implement some type of deterrent such as CCTV which has been suggested here many times . It could ask a few pertinent questions for forum members to tick a box , questions to show a loss due to the problem and others to show the potential gain if they took some action , Some may be shopping at Charters for instance because they feel more secure and conversely no longer do the regular shop at Mercadona due to the fact that the thieves from Charter have found it safer to move their activities there .


The results could be forwarded to the head office of both the businesses with the suggestion that the problems are lousing them business that could easily be recovered if they did something constructive as each time there's an incident they are lousing more and more customers together with the fact that the company's  refusal to do anything displays a total disregard for their customers safety , that alone creates bad feeling so any positive action on their part to address the problem would be in their interest , would make good business sense . The letter accompaning the petition could state that their reply would be posted for all to see .
« Last Edit: June 20, 2012, 08:15:28 AM by APY2 » Logged

If you see someone without a smile give them one of yours .
Arboleas Community Forum
« Reply #8 on: June 20, 2012, 06:55:18 AM »

 Logged
Albondigas
Guest

« Reply #9 on: June 20, 2012, 08:12:13 AM »

I agree that places like mercadona and Lidl should either install cameras in their car parks, or employ a security guard to patrol the car parks

Either of those options would reduce (hopefully stop) this kind of thing

How awful for your mum, Nina, hope she's feeling better

Maybe get your locks changed so that you at least don't need to worry about anything else?
Logged
Arboleas Community Forum
« Reply #9 on: June 20, 2012, 08:12:13 AM »

 Logged
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #10 on: June 20, 2012, 09:58:42 AM »

Whilst having every sympathy for people affected by "petty" (although not to them) theft, I am not certain that the problem is sufficient to justify the cost of CCTV equipment, or even a security patrol.  If Mercadona/Lidl were "leaking" stock through theft they would be the first to install cameras.
We are all now well aware of the specific problem of theft in and around Mercadona (Ive not seen any reports about Lidl, or have I just missed them?).  So we ahould be ultra cautious ourselves and not rely on others to provide security for what is after all our own personal responsibility.
As for APY2s suggestion of a petition, I would not be in favour of this, and would certainly not sign one.  Being on the other end of petitions in the "real World" (before retiring here) I know what little value they tend to be - especially when you see Mickey Mouses name and that of his extended family appearing many times....
Also, mention has been made previosuly about Anglo/Spanish relationships.  Is a petition from the Brit community going to endear us to out Spanish friends by trying to tell them what to do - after all, presumably, Spaniards will be as affected by such crimes as we are.
Logged
Arboleas Community Forum
« Reply #10 on: June 20, 2012, 09:58:42 AM »

 Logged
Optomist
phpBB Super Member
******
Posts: 1493




Ignore
« Reply #11 on: June 20, 2012, 10:08:14 AM »

I take your point but as Mercadona has for some time used English on there store signs then its an indication that they are aware of the value of business brought in by the local English community . Companies are always looking for and even asking for suggestions so i doubt there would be any negative impact from a petition made by a large number of customers . Petitions as you say don't always achieve a result but one thing is for sure it would have more impact than doing nothing .
« Last Edit: June 20, 2012, 10:10:34 AM by APY2 » Logged

If you see someone without a smile give them one of yours .
CT
phpBB Super Member
******
Posts: 2708




Ignore
« Reply #12 on: June 20, 2012, 10:25:37 AM »

Are we perhaps being unfair in assuming Mercadona is doing nothing about this ? Would it be worth e-mailing their head office which is in Madrid. They also have a web site

www.mercadona.es

where it may be possible to post concerns.

Is it also worth contacting the Sol Times which purports to be the local Albox paper and drawing their attention to the situation as there is nothing to get a managing director jumping more than a bit of adverse publicity.
Logged
Arboleas Community Forum
« Reply #12 on: June 20, 2012, 10:25:37 AM »

 Logged
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #13 on: June 20, 2012, 10:26:42 AM »

I just think that if people are so concerned, then individual suggestions for improved security direct to Mercadona would have far more impact than a petition.
Having dealt with Mercadona customer services recently (the dog food episode) I can assure you that they are extremely helpful and welcome suggestions.
Why not, in the first instance, have a chat with them?  They might already have something in the pipe-line which would save you a lot of time and effort.
Logged
CT
phpBB Super Member
******
Posts: 2708




Ignore
« Reply #14 on: June 20, 2012, 10:30:09 AM »

I have just looked at the Mercadona web site, English version.
There is indeed a form you can e-mail to them which invites criticism as well as praise.Also a telephone number you can call where people speak English.
Might I suggest those of us who are interested submit our thoughts on the form and report back to the forum on whatever reaction they receive ?
Logged
Arboleas Community Forum
« Reply #14 on: June 20, 2012, 10:30:09 AM »

 Logged
Optomist
phpBB Super Member
******
Posts: 1493




Ignore
« Reply #15 on: June 20, 2012, 10:47:32 AM »

Thanks CT , i found the site and left a polite sugestion outlining why i felt uneasy about my wife shopping in the Albox store . Will wait to see if i receive a reply , hopefully if they have enough messages expressing similar concerns then it might do some good , if not well still worth the 2 mins it took to do it .
Logged

If you see someone without a smile give them one of yours .
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #16 on: June 20, 2012, 11:48:48 AM »

Well done APY2 for making your feelings known.  Good luck in your quest, although I think with the numbers of stores that Mercadona have, spending money on one store and not the rest might be a no-go.  And, anyway, theyd only put the cost on the price of goods so wed all be complaining about that then!
Logged
Optomist
phpBB Super Member
******
Posts: 1493




Ignore
« Reply #17 on: June 20, 2012, 12:14:34 PM »

Got a reply already....

Dear Mr. ,*****

Thank you for your e-mail. We would be grateful if you could contact the Customer's Service at the following free telephone number 900500103.
Thank you for your time. 

Best regards.
MERCADONA, S.A.
Logged

If you see someone without a smile give them one of yours .
CT
phpBB Super Member
******
Posts: 2708




Ignore
« Reply #18 on: June 20, 2012, 12:19:26 PM »

Byrney: Point taken but surely it is in everybody's interests to have CCTV and security measures,protecting the staff
as well as the customers.
Logged
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #19 on: June 20, 2012, 13:14:42 PM »

Maybe its just me (and, no Im not a criminal, and I have nothing to hide) but I find the whole idea of wall to wall CCTV cameras (and Google spycams etc) extremely intrusive.  There are places which are open to serious criminal activity, such as banks, where they are absolutely essential.
Im not actually convinced about how many "robberies" have taken place in and around Mercadona, but a simple search of here provides only a handful of instances over the last few years rather than any indication of an epidimic.
Logged
CT
phpBB Super Member
******
Posts: 2708




Ignore
« Reply #20 on: June 20, 2012, 13:58:01 PM »

The public perception seems to be these assaults are taking place almost daily, it would be interesting to see an actual list of incidents.But the important thing is people are clearly concerned and the authorities should be seen to be doing something about it - preventing the alleged perpetrators from entering the supermarket might be a start.
Logged
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #21 on: June 20, 2012, 17:03:22 PM »

I agree CT.  Facts rather than rumour-mongering are whats needed here.  It doesnt take much to scare the horses on here !!
Logged
Realred
phpBB Senior Member
****
Posts: 150




Ignore
« Reply #22 on: June 20, 2012, 18:18:21 PM »

Sorry Byrney, but I cannot agree with you about the cctv cameras and would love to hear your definition of "serious criminal activity". Your opinion might change somewhat if it was your wallet or your wifes bag that was stolen and you had to endure the nightmare of making a report to the G men and cancelling all your cards etc before the b......s emptied your accounts. Please don't take this personally, but I have always been of the opinion that the only people to fear the cameras are those with an ulterior motive or something to hide.   
Logged
cantabrian
Guest

« Reply #23 on: June 20, 2012, 18:47:47 PM »

My neibour got hold of the well dressed mush doing the wallet lifting wile he was trying to lift his wallet inside the merc,the following week the same mush and his mrs are "still tradeing "inside the mercadonuts.
YOUR  neighbour didn,t sort the problem out then!!? :wave
Logged
alfie
phpBB Super Member
******
Posts: 1112




Ignore
« Reply #24 on: June 20, 2012, 21:35:14 PM »

realred - I think the point is, that however awful a single robbery is, given the number or people that shop at Mercadona [or Lidl or Eroski etc] the number of thefts are extremely small, and probably no worse than in a Tesco or Asda in the UK. I do not think that Mercadona as a corporate entity is acting in any way other than a similar retailer would act anywhere else in Europe.
At times I think that all of us living here in Spain believe that if anything 'bad'  happens there must be an immediate response, forgetting that similar incidents occur on a daily basis elsewhere.
Having said all of the above, I do fully sympathise with the lady who was robbed. All I am saying is, that if this had happened in the UK, would all the local forums be demanding petitions, e-mails to Tesco/Asda HO etc ?
Logged
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #25 on: June 20, 2012, 23:20:01 PM »

Thanks Alfie, that is exactly the point I was trying to make albeit probably rather clumsily.
Incidentally, Realred, I dont take what you said personally, and heres the quandry about me not being in favour of blanket CCTV coverage, I actually am, and always have been, in total favour of individual ID cards for everyone, including fingerprinting and even DNA.  As you say, if you have nothing to hide...
Logged
bobthelook
phpBB Super Member
******
Location: Albox / Wirral
Posts: 1067





Ignore
« Reply #26 on: June 20, 2012, 23:37:30 PM »

Are there any descriptions of the perpetrators - ethnicity, hair, height, ages etc etc also maybe vehicles?
Logged

Malayan proverb - Don't think there are no crocodiles because the water is calm.
Tetley
phpBB Super Member
******
Posts: 14089




Ignore
« Reply #27 on: June 21, 2012, 00:20:19 AM »

My neibour got hold of the well dressed mush doing the wallet lifting wile he was trying to lift his wallet inside the merc,the following week the same mush and his mrs are "still tradeing "inside the mercadonuts.
YOUR  neighbour didn,t sort the problem out then!!? :wave

yes he did he is 80,and still concreating bless him,its a retail outlet issue.
Logged
Maria
phpBB Full Member
***
Posts: 90




Ignore
« Reply #28 on: June 21, 2012, 07:21:17 AM »

Assuming most of the 27 posters on the thread "Warning" may well be members of their local NHW, and the 1200 or so viewers might even join, (it is free), this may disseminate this type of information/warning quicker, via email, (as well as via forums) and with maybe more exacting detail of the perpetrators.  More eyes and ears cannot be a bad thing if coordinated correctly.

just a thought.

see:  http://www.nhwinspain.com/
Logged
byrney
phpBB Super Member
******
Posts: 6693




Ignore
« Reply #29 on: June 21, 2012, 07:30:07 AM »

Good idea Maria.  It would also (maybe?) stop information getting distorted via the non-too reliable grapevine.  I took someone to the airport last night and hed heard all about the recent theft from Mercadona - although by the time it had got to him it was from the Huercal Overa Mercadona !!!
Logged
felipe
Rentinspain
Administrator
phpBB Super Member
*****
Location: Limaria
Posts: 4103


English - European and Proud of it.


WWW
« Reply #30 on: June 21, 2012, 07:39:09 AM »

Don't you just love the modern day version of Chinese Whispers :):)
Logged

For your holiday and long lets specialist. SPECIAL OFFER 0NLY 20 PER MONTH STOP ADVERTISING WHEN YOU LIKE. NO ANNUAL FEES. rentinspain.co.uk
Stowaway
phpBB Junior Member
**
Posts: 33




Ignore
« Reply #31 on: June 21, 2012, 07:41:30 AM »

In my honest opinion, this is not just a problem for Mercadona, but a problem for the Guardia too. Mercadona may well stop these people from entering the store, but they will only move to the next one until caught and jailed. Yes Mercadona should be doing something to make their customers feel safe and secure whilst shopping, that is only good business sense, but they should be working with the Old Bill to make sure the villans are caught and prosecuted, that is even better business sense. Afterall, the thieves should not be difficult to catch, the Mercadonna is not that busy and neither are the surrounding streets.
Logged
Rod
phpBB Super Member
******
Location: Albox,Almeria,Spain
Posts: 3461




Ignore
« Reply #32 on: June 21, 2012, 07:45:36 AM »

"Don't you just love the modern day version of Chinese Whispers"

Yes Phil, love it. Cant believe how topics can get started on one thing and end up on another. The one about Albox by pass is now telling us how much it is to go over the Humber bridge, great!!!  :handshake
Logged
CT
phpBB Super Member
******
Posts: 2708




Ignore
« Reply #33 on: June 21, 2012, 07:54:53 AM »

Perhaps we could have a thread for ''The wildest rumours you have ever heard'' ?

My entry would be that originally it was said the by-pass would be finished by autumn 2011 !!!!
Logged
Blue Moon
phpBB Advanced Member
*****
Location: Vera
Posts: 749





Ignore
« Reply #34 on: June 21, 2012, 07:56:33 AM »

Surely if the thieves used debit or credit cards to buy "items of small amounts on the internet" these items would have to be delivered or collected to be of any use, and therefore should be relatively straight forward for the banks security people to trace?
Logged
Pages: [1] 2   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines

Arboleas Forum 2003
Valid XHTML 1.0! Valid CSS! Dilber MC Theme by HarzeM