Arboleas Community Forum

Commercial Section / Sponsored by THE GARAGE => Car servicing Sponsored by hispavan.com 950047033 => Topic started by: the garage on August 29, 2015, 09:49:38 AM



Title: "THE GARAGE" ARBOLEAS HAS BEEN BROKEN IN TO . PLEASE HELP !!!!!!!!
Post by: the garage on August 29, 2015, 09:49:38 AM
hi everyone
not sure where to start really and cant believe this has happened to us , early Thursday morning 27/08/2015 we think around 1.20 am our workshop was broken into by some low life scum , they stole a  very large substantial qty of our tools , specialist tools and diagnostic equipment , pretty much everything weve worked very hard for many years to build up
not sure what else to say really it still hasn't sunk in yet , we are heartbroken to think that someone would want to do this to us and take a lifetimes work away from us without a second thought
we will be open as usual on Tuesday 01/09/2015 at 9am
if anyone saw anything unusual early on Thursday morning from about 1.30 onwards please let me know or contact alfaquia guardia civil , we have put up a substantial reward for return of the tools or info leading to the recover of our tools

KNOW FOR THE UNBELIEVABLE PART AND THE REASON THIS COULD HAVE ALL BEEN PREVENTED !!!!!!!!!!!!

when we first moved to arboleas at the beginning of april we knew the first thing we had to was get a decent alarm system fitted after being recommended by various people we went with "SECURITAS YES YOU HEARD IT RIGHT SECURITAS" !!!!!!!!!! I really wish we hadn't and I will tell you why

at 1.25 am on Thursday 27/08/2015 the alarm was triggered at the workshop "SECURITAS" called my dad and told him that the alarm had gone off but not too worry if was a false alarm !!!!!!!!! they said they had checked the system and checked the cameras and everything was ok , HOW WRONG WERE THEY
my dad said to them "are you sure you don't want me to go and check" they said no don't worry everything is fine and they had reset the alarm
it wasn't until the following morning when we turned up at work to find that our lives had just been ruined we had been robbed
much to my amazement the thieves had smashed the alarm system to pieces
i called there local rep who installed the equipment , not mentioning no names but everyone knows who i mean when he eventually answered the phone and turned up i asked why they didn't not call the guardia and why did they not know that my alarm system had been smashed and it didn't work, there was no answer or explantion
i rang SECURITAS in Madrid and they looked at there records and truth emerged ,they told me they could not reset the alarm nor could they monitor it or take photos or communicate with the control box in my workshop due to the fact the alarm system had been vanadalised and it didn't occur to them that there may be something wrong so did nothing about it
i wont go on and on but you get the picture
THIS WHOLE SITUATION COULD HAVE BEED AVOIDED IF THE ALARM SYSTEM HAD WORKED AND THEY HAD DONE THERE JOB BUT BECAUSE THEY DIDNT WE HAVE LOST EVERYTHING
if you have an alarm system from SECURITAS i would seriously reconsider its purpose and the reason for having it and why you pay 50.00 euros a month for a 24/7 monitored alarm system when it clearly does nothing ?????????? and doesn't work

people have a right to know this because i really really wouldnt wish this to happen to my worst enemy , it leaves a sick empty feeling inside that doesn't go away and a feeling that our new life in spain is ruined its heartbreaking and soul destroying

we will be open on Tuesday 01/09/2015 at 9am , we will still be offering our normal great service , thanks to good some goods friends we have managed to borrow some tools and diagnostic equipment from england till we get back on our feet

i just want to say a big thankyou to everyone who has offered there support , thankyou so much it really is appreciated

gotta go know got a lump in my throat

all the best to everyone
Darren , Natalie and family


Title: Re: "THE GARAGE" ARBOLEAS HAS BEEN BROKEN IN TO . PLEASE HELP !!!!!!!!
Post by: Trebmal on August 29, 2015, 10:53:29 AM
Wow.. So sorry to hear this terrible news.  I'm sure you'll be making a claim against Securitas for supplying you with false information. I know this doesn't help return your gear you've worked hard for. Don't give up or let anyone stop you from living your dream.